Internal workflows
Systems around requests, cross-team coordination and operational information.
A solution around your business
Custom SystemBuild software around the way you work.
Some organizational workflows need more than a ready-made product. Liyan designs systems around your processes, customers and actual requirements, from understanding the problem and development to integration and operational readiness.
Bring an example of your team’s actual work to evaluate the product.
From problem to operationA conceptual workflow
Requirements analysis
Understand users, workflows and data
Design and development
Build within the agreed scope
Deployment and support
Training, documentation and support terms
Custom System · A solution around your business
Enterprise use cases
When your workflow needs a tailored solution
A defined process with clear users and outputs is a useful starting point for evaluating custom software.
Customer and partner services
Digital flows for submitting and following customer or partner requests.
Disconnected systems
Review data exchange and coordination between your current tools and applications.
Core capabilities
Three foundations for a suitable system
Clarify the problem, scope and acceptance criteria before development so the solution fits users’ everyday work.
Workflow analysis and design
Understand users, data and work stages before development. Define core requirements, roles and the scope of the initial version.
For a clearly defined starting pointDevelopment and integration
Build software and connect required systems within the agreed scope. Review connection methods and responsibilities around the technical environment.
For coordination with existing toolsDeployment and knowledge transfer
Plan controlled deployment, training and documentation for operational teams. Define maintenance, support and future development within the engagement.
For organized operation and maintenanceSetup readiness
Deployment and integration: what to prepare
Clarify these points before starting to define setup scope and responsibilities.
First release scope
Identify users, inputs and core outputs. Base the first release on agreed priorities and acceptance criteria.
Integrations and data
List existing systems, available interfaces and transferable data. Define each party’s responsibilities for integration.
Delivery and maintenance
Agree on delivery, training, documentation, ownership and support scope in the project agreement.
Frequently asked questions
How does a custom system differ from a ready-made product?
A custom system is designed around your organization’s processes and requirements. A ready-made product has a predefined structure. Assess each approach against your problem and scope during requirements analysis.
Can we begin before all requirements are clear?
Yes. An initial conversation can begin with a real example and its challenges. Users, requirements and priorities are then reviewed to define the project scope.
Can it integrate with existing software?
Integration is an area of Liyan’s services. Feasibility is established after reviewing access, interfaces and data exchange requirements for each system.
How are training and support provided?
Deployment, knowledge transfer and support are reviewed within the engagement. Training scope, documentation, responsibilities and service terms should be established in the project agreement.
What are the cost, timing and handover terms?
These are determined after requirements analysis and scope definition. Ownership of deliverables, documentation handover and future development terms are also established in the agreement.
Getting started
Start with a real scenario
Describe current work and your expected outcome, even if a full requirements document is not yet available.
Define the problem together
Review users, current stages, challenges and expected outcomes.
Set scope and priorities
Define the initial version, integrations, acceptance criteria and implementation order.
Discuss delivery and support
Review timing, responsibilities, handover, training and maintenance in the proposal.
Start with a clearly defined problem.
Describe your workflow and expected outcome to explore a custom system for your organization.